/* css/support.css */
* { margin: 0; padding: 0; box-sizing: border-box; }
body { font-family: 'Inter', sans-serif; background: #020617; color: #f1f5f9; line-height: 1.5; }
.network-bg { position: fixed; top: 0; left: 0; width: 100%; height: 100%; z-index: 0; opacity: 0.06; pointer-events: none; }
.network-bg svg { width: 100%; height: 100%; }
@keyframes pulseNode { 0%,100% { opacity: 0.3; transform: scale(1); } 50% { opacity: 0.8; transform: scale(1.2); } }
@keyframes floatLine { to { stroke-dashoffset: -150; } }
.network-line { animation: floatLine 20s linear infinite; }
.node-pulse { animation: pulseNode 3s ease-in-out infinite; }
.navbar { position: sticky; top: 0; background: rgba(2,6,23,0.96); backdrop-filter: blur(14px); border-bottom: 1px solid rgba(56,189,248,0.5); z-index: 100; }
.nav-container { display: flex; justify-content: space-between; align-items: center; padding: 12px 24px; max-width: 1280px; margin: 0 auto; }
.logo { font-size: 1.4rem; font-weight: 800; background: linear-gradient(135deg, #38bdf8, #22c55e); -webkit-background-clip: text; background-clip: text; color: transparent; display: flex; align-items: center; gap: 6px; }
.nav-links { display: flex; gap: 1.4rem; align-items: center; }
.nav-links a { color: #cbd5e6; text-decoration: none; font-weight: 500; font-size: 0.85rem; white-space: nowrap; transition: 0.2s; }
.nav-links a:hover, .nav-links a.active { color: #38bdf8; }
.btn-login { background: linear-gradient(95deg, #22c55e, #16a34a); padding: 0.45rem 1.1rem; border-radius: 2rem; color: white; font-weight: 600; font-size: 0.8rem; cursor: pointer; border: none; }
.hamburger { display: none; flex-direction: column; justify-content: space-between; width: 26px; height: 19px; cursor: pointer; z-index: 1001; }
.hamburger span { display: block; height: 2.5px; width: 100%; background-color: #38bdf8; border-radius: 3px; }
.mobile-menu { position: fixed; top: 0; right: -100%; width: 75%; max-width: 280px; height: 100vh; background: rgba(2,6,23,0.98); backdrop-filter: blur(20px); z-index: 1100; padding: 70px 22px 40px; display: flex; flex-direction: column; gap: 18px; transition: right 0.35s; border-left: 1px solid rgba(56,189,248,0.3); }
.mobile-menu.active { right: 0; }
.mobile-menu a { color: #e2e8f0; text-decoration: none; font-size: 0.95rem; font-weight: 500; padding: 9px 0; border-bottom: 1px solid rgba(56,189,248,0.2); display: flex; align-items: center; gap: 12px; }
.mobile-menu a.active { color: #38bdf8; }
.mobile-menu .btn-login-mobile { background: linear-gradient(95deg, #22c55e, #16a34a); text-align: center; justify-content: center; border-radius: 40px; padding: 11px; margin-top: 18px; border-bottom: none; font-weight: 600; cursor: pointer; }
.close-menu { position: absolute; top: 18px; right: 18px; font-size: 22px; cursor: pointer; color: #38bdf8; background: rgba(255,255,255,0.08); width: 34px; height: 34px; border-radius: 50%; display: flex; align-items: center; justify-content: center; }
.overlay-blur { position: fixed; top: 0; left: 0; width: 100%; height: 100%; background: rgba(0,0,0,0.5); backdrop-filter: blur(3px); z-index: 1050; display: none; }
.overlay-blur.active { display: block; }
.container { max-width: 1200px; margin: 0 auto; padding: 0 24px; position: relative; z-index: 2; }
.hero { text-align: center; padding: 3rem 1rem 2rem; background: radial-gradient(circle at 20% 30%, #0ea5e920, transparent 60%); }
.hero h1 { font-size: 2.2rem; font-weight: 800; background: linear-gradient(145deg, white, #38bdf8); -webkit-background-clip: text; background-clip: text; color: transparent; margin-bottom: 0.8rem; }
.hero p { max-width: 700px; margin: 0 auto; color: #94a3b8; font-size: 0.9rem; }
.contact-buttons { display: flex; justify-content: center; gap: 1rem; flex-wrap: wrap; margin: 1.5rem 0; }
.contact-btn { padding: 0.6rem 1.5rem; border-radius: 40px; font-weight: 600; font-size: 0.85rem; display: inline-flex; align-items: center; gap: 8px; text-decoration: none; transition: 0.2s; }
.whatsapp { background: #25D366; color: white; }
.email { background: #38bdf8; color: white; }
.contact-btn:hover { transform: translateY(-3px); }
.section { padding: 3rem 0; border-bottom: 1px solid rgba(56,189,248,0.15); }
.section h2 { text-align: center; font-size: 1.6rem; margin-bottom: 1.5rem; color: #38bdf8; }
.video-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 1.5rem; }
.video-card { background: rgba(15,23,42,0.8); border-radius: 1rem; overflow: hidden; border: 1px solid rgba(56,189,248,0.2); transition: 0.2s; }
.video-card:hover { transform: translateY(-4px); border-color: #38bdf8; }
.video-card iframe { width: 100%; aspect-ratio: 16 / 9; border: none; }
.video-card h3 { padding: 0.8rem; font-size: 0.9rem; text-align: center; }
.kb-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 1.5rem; }
.kb-card { background: rgba(15,23,42,0.8); border: 1px solid rgba(56,189,248,0.2); border-radius: 1.2rem; padding: 1.5rem; transition: 0.2s; cursor: pointer; text-align: center; }
.kb-card:hover { transform: translateY(-4px); border-color: #38bdf8; }
.kb-card i { font-size: 1.8rem; color: #22c55e; margin-bottom: 0.8rem; }
.kb-card h3 { font-size: 1.1rem; margin-bottom: 0.4rem; color: #38bdf8; }
.kb-card p { color: #94a3b8; font-size: 0.8rem; }
.faq-grid { max-width: 800px; margin: 0 auto; }
.faq-item { background: rgba(15,23,42,0.8); border-radius: 1rem; margin-bottom: 0.8rem; overflow: hidden; }
.faq-question { padding: 1rem; font-weight: 600; font-size: 0.9rem; cursor: pointer; display: flex; justify-content: space-between; align-items: center; }
.faq-question:hover { background: rgba(56,189,248,0.08); }
.faq-answer { padding: 0 1rem; max-height: 0; overflow: hidden; transition: max-height 0.3s ease-out; color: #94a3b8; font-size: 0.85rem; }
.faq-item.active .faq-answer { max-height: 200px; padding: 0 1rem 1rem 1rem; }
.ticket-box { background: rgba(15,23,42,0.8); border: 1px solid rgba(56,189,248,0.2); border-radius: 1.2rem; padding: 1.5rem; max-width: 600px; margin: 0 auto; }
.ticket-box input, .ticket-box textarea { width: 100%; padding: 0.7rem 1rem; margin-bottom: 0.8rem; border-radius: 1rem; border: 1px solid #2d3a5e; background: #0f172a; color: white; font-size: 0.85rem; }
.ticket-box input:focus, .ticket-box textarea:focus { outline: none; border-color: #38bdf8; }
.ticket-box button { background: linear-gradient(95deg, #22c55e, #16a34a); width: 100%; padding: 0.8rem; border: none; border-radius: 2rem; font-weight: 600; font-size: 0.85rem; color: white; cursor: pointer; transition: 0.2s; }
.ticket-box button:hover { transform: translateY(-2px); box-shadow: 0 6px 14px rgba(34,197,94,0.3); }
.footer { border-top: 1px solid #1e293b; padding: 1.5rem; text-align: center; color: #5b6e8c; margin-top: 2rem; font-size: 0.7rem; }
.modal { position: fixed; top: 0; left: 0; width: 100%; height: 100%; background: rgba(0,0,0,0.85); backdrop-filter: blur(8px); display: flex; align-items: center; justify-content: center; z-index: 2000; visibility: hidden; opacity: 0; transition: 0.2s; }
.modal.active { visibility: visible; opacity: 1; }
.modal-card { background: #0f172a; border-radius: 1.2rem; max-width: 380px; width: 90%; padding: 1.5rem; border: 1px solid #38bdf8; text-align: center; }
.modal-card input { width: 100%; padding: 0.7rem; border-radius: 2rem; background: #1e293b; border: 1px solid #334155; color: white; margin: 0.5rem 0; }
.btn-primary { background: linear-gradient(95deg, #22c55e, #16a34a); padding: 0.7rem; border: none; border-radius: 2rem; font-weight: 600; color: white; cursor: pointer; width: 100%; }
.ai-widget { position: fixed; bottom: 20px; right: 20px; z-index: 1050; }
#aiToggle { display: none; }
.ai-button { background: linear-gradient(145deg, #22c55e, #15803d); width: 50px; height: 50px; border-radius: 50px; display: flex; align-items: center; justify-content: center; cursor: pointer; font-size: 24px; box-shadow: 0 6px 16px rgba(0,0,0,0.4); }
.ai-chat { position: absolute; bottom: 65px; right: 0; width: 300px; height: 420px; background: #0f172ae6; backdrop-filter: blur(24px); border-radius: 22px; display: none; flex-direction: column; border: 1px solid #38bdf8; overflow: hidden; }
#aiToggle:checked ~ .ai-chat { display: flex; }
.ai-chat-header { background: #1e293b; padding: 10px 14px; font-weight: 700; font-size: 0.85rem; display: flex; justify-content: space-between; }
.ai-chat-messages { flex: 1; overflow-y: auto; padding: 10px; display: flex; flex-direction: column; gap: 6px; }
.ai-message-bot { background: #0f172a; border-left: 2px solid #22c55e; align-self: flex-start; padding: 7px 10px; border-radius: 16px; font-size: 0.75rem; max-width: 90%; }
.ai-input-area { background: #1e293b; border: none; padding: 10px; color: white; outline: none; border-top: 1px solid #334155; width: 100%; font-size: 0.75rem; }
@media (max-width: 880px) { .nav-links { display: none !important; } .hamburger { display: flex; } .hero h1 { font-size: 1.8rem; } .video-grid, .kb-grid { grid-template-columns: 1fr; } }
@media (max-width: 550px) { .hero h1 { font-size: 1.5rem; } .mobile-menu a { font-size: 0.85rem; } }